ASOS Reviews: & Customer Complaints. Is It A Legit Online Store ?

Currently, the internet is providing us the facility to shop everything at home without any effort. Like the internet, business is in trend nowadays so there are many online shops, which are popping up every day so it’s quite easy for the frauds to do the shopping scams if you will shop without going through the reviews. Online shopping is sometimes good and sometimes bad. So there is a website due to which you have to go through a number of ASOS Reviews. If you are interested in this website and want to know about some information about it then hopefully in this article we are providing you with each and every information you will need after that you can select whether it’s a good or bad option. Without going through the reviews don’t shop there it’s a warning for you.

Table of Contents

What is ASOS?

ASOS is an online store. By visiting the site you can shop for the fashion items for both men, women, and kids that includes shoes, dress, bags, shirts, jewelry, watches, accessories and many more. In 2000, Nick Robertson and Quentin launched ASOS, their local offices are located in the US, and it does deliveries in other 200 countries.

The Good The Bad
There are different kind of
promotions on Site.
It is not good in Billing, Collection,
and there are many issues related
to delivery.
Provide Fashion Finder which
helps you to track different
clothing industry to keep you up todate.
It uses Cost-Effective Shipping
Policies to deliver your order as
fast as possible.

ASOS Prices

The prices of the products at the ASOS is at around $250. The average price for women clothing is between $20 and $40 as the most expensive product price is rising to $200 and the minimum cheap product price goes for $5. The average price for Men’s clothing is between $5 and $70 as the most famous items price are mostly between $10 to $15 that includes the jackets, jeans, pant, and shirts.

The average price for Women’s Accessories is $10 per piece as the most famous items price are mostly between $5 to $80 that includes the scarves, hair products, bags, and hats. The most famous men’s jewelry and luxury items can be purchased for $30 as the jewelry of women are very famous and most women use the jewelry so the average prices are $10 per piece.

Keep in mind that most of the time the items are on sale or different deals,
discounts and loyalty programs are offered for the items that depend on the shopper that shops frequently at a store.

ASOS Shipping

Actually, shipping is the time of the processing and time of shipping. It depends on the number of items you ordered and the location from where you are purchasing your item. The processing time is usually a maximum of two days. But you will know about the delivery date when you are going to check out. If you spend $41 or more to purchase things then your delivery will be free. If your order is less than this then you have to pay $4.10 to receive your order in the 5 working days. If you want your order in 2 working days then you have to pay $6.57 for the order less than $155.78. If you are not attracted that you can shop at and can receive your order with FREE guaranteed two-day Amazon Prime Delivery.

ASOS Refund & Return Policy

The ASOS for returns and exchanges gives the time span of 28 days. You have to be sure that the packaging, labels, and tags are attached to the product. The items purchased from the special category like jewelry, cosmetics or swimwear cannot be returned. One more thing if you had purchased anything from the clearance sale then it’s your bad luck they will not accept it. For other details go through this link.

ASOS Reviews: & Customer Complaints. Is It A Legit Online Store ? the ASOS reviews, you might

What are ASOS Payment Options?

You can select any of the options given below as per your convenience

  • MasterCard
  • PayPal
  • Visa

Also Read: Dresslily Reviews: & Customer Complaints Is It Safe or A Shopping Scam?

ASOS Reviews & Complaints

After collecting the complaints and reviews from the customers, some of the reviews below are collected from different sources and forums.

I am shopping with ASOS from the back 6 years and they never did a single fault. Their delivery was always on time and they deliver the item on the next day.

As the quality of the products is different for every brand but I am in love with ASOS. I use the free delivery for two days service in $20 and It was worth buying. It was good. My height is 5’11 and I am in love with their sizes of a tall collection. I suggest this company to all.

Started dealing with this company recently. I do not have any issue with them. I always received my orders on time and their packaging is always good. Their customer service is worth praising and I love to recommend this site to all.

Been using this company for a while now. Have not had any problems at all, orders always arrive on time and well packaged. The fit assist option is reliable too. Highly recommended.

Never faced any issue related to ASOS. They always deliver on time. Refund money with an easy and simple procedure. Their prices are good and on point.

Excellent company, refunds quickly, the procedure of return and refund is easy, and the quality of products is good.

I am amazed why people are giving negative comments for them. I am placing an order because I will do it again and love it. Their delivery is super- fast I never faced any issue related to the delivery. The items delivered to me are in good packaging and everything is good.

Their service is great and the quality of th products is amazing.

To deal with ASOS is always a pleasure for me.

ASOS Reviews: & Customer Complaints. Is It A Legit Online Store ? or issue then their customer

ASOS is the best place to shop for clothes on the internet.

As per my perception people, have many expectations with the online company including your money security the delivery of your product and your patience. Every company is not up to mark but ASOS is a very good company to deal with as it helps its customers a lot. I remember a few days back I had an issue with my orders and want to return it, they only take a few minute to solve any problem and gave me a refund of my money.

They have a good range for their products that are excellent for all the sizes and budgets. The range of beauty products is excellent too. The customer service of ASOS is remarkable. The comfort of giving back the seal packages on your own to freepost gives me a comfortable life. To pay £9.95 annually to get my product delivery next day is good for me as it is giving me a good outcome.

I can always trust on ASOS when I am in need to buy an outfit for any special occasion. I can’t find all these big brands on any other platform if they were not on ASOS. They always have a collection of clothes that are trending in the current age. If you have any problem or issue then their customer service is great enough to handle your issues.

Recently ASOS is getting bad reviews. It is possible that the same person is creating different accounts by using different names to share his bad experience. I am here in Bulgaria and here the majority of the people are offering fake tracksuits and Gucci so for me ASOS is love. From DHL my order is always delivered on time and love to shop again from here. The product size is excellent.

ASOS Customer Service

To contact the customer service of ASOS you can use the online chat option or on Twitter,  FaceBook and  Messenger and can send an email at customer help If you are unable to access these options than you can use the telephone service on which you can contact to give a review.

ASOS Reviews: & Customer Complaints. Is It A Legit Online Store ? providing us

ASOS Coupons or Promo Codes

To get the coupons and promo codes you can use the newsletter. Although the pop up of the coupons appear on the screen when you will browse for the items you want to buy. However, why to go anywhere else when are offering you different coupons and cash back. You can also visit the site that help you to get different free gift cards and cash for the items you bought online. These gift cards can be used to buy items free by visiting sites like ASOS or any other. You can save a wide range of money by shopping for clothes at

ASOS Complaints

This is the point where we have to discuss as it is what we are going through. If you are unaware of the ASOS Reviews mentioned below then to do shopping is not the point at ASOS.

  • It’s tough getting refunds

One of the major problem at ASOS is that their customer service is worst and difficult to handle. Many customers have complained about hanging up on the live chat and that they faced difficulty in answering direct messages on the email as well as on the social media platform. You have to cross the hurdles in proving this case and to get the money back.

ASOS Reviews: & Customer Complaints. Is It A Legit Online Store ? By visiting the site asos
  • Negative BBB

After writing, the reviews that you have read above have decreased the rating of ASOS with Better Business because of the complaints of the customers. For a few customers, this is the time of death.

ASOS Alternatives

After going through the ASOS reviews, you might not be the biggest fan of ASOS. Don’t worry you can go for the other options that include as it pay you with cash back opportunity when you shop anything with them and provide a connection with other similar stores. You can go for which are famous for their best prices and customer support.

Is ASOS A Scam?

No, probably ASOS is not a Scam. Many customers are happy with their services but have to deal with the worst customer service when they need their money back. The other clothing website is you can buy affordable clothes from it. Can also go for the to get rid of the long shipping time at ASOS and can take benefit from the delivery option of two days free with guaranty by Amazon Prime Delivery. Moreover, if you want some interesting deals from anywhere you can visit the site that offers you to get the gift cards and free cash for the things, which you purchased online. By using these gift cards and free cash, you can get free items from anywhere and it is the major discount. Well, this is my personal experience with the, which I shared with you. If you know more about ASOS reviews that, you can leave a comment

If you are still confused then you can go through the FAQs page here.